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Hands-on Security

Personalized security

Download our application to iOS or Android platform

IMMEDIATE HELP

If there’s no time for a phone call, you can secretly raise the alarm with the help of our smartphone emergency application. Your alert will be received by the contacts you set in the app, so they will immediately see on the map where you need help. If you are in a city where the Hands-on Security app is in use in accordance with the authorities, the Police will receive your emergency call which includes your coordinates, description and uploaded photo quicker.

Ways of raising an alarm

Raise the alarm with the slide switch

Slide the alarm switch to the right in the application

Raise the alarm with the earphones

By pulling the earphones’ jack out of the socket you can raise an alarm even if your smartphone is in your pocket, for example while exercising

Raise the alarm with the panic button

You also can raise an alarm by pressing the panic button. The panic button can be several meters away from the phone, while still connected via bluetooth.

How do I start using the application?

 

With our step-by-step guide, anyone can get started quickly and easily.

FAQ

If you are experiencing challenges with our application, please read our frequently asked questions first.

How do my followers find me if I'm in trouble?
If you allowed your followers to see you, they will see your constantly updated position in real time on their phones. In case of an alarm, they will see your actual position, and will be notified. If the application is set to loud alarm, you are more likely to get help from people near you. If the application functions in accordance with the local authorities, your alarm will be received by the public surveillance centre’s dispatcher service. First, they will try to reach you over the phone. If you do not answer their call, the police will be on the way to help you, using your profile information and your current position info. To use this option, the application has to be in Live mode. Currently our application functions in accordance with the local authorities only in Pécs.
Is it available in my town too?
The central emergency response system – the cooperation with the local authorities – is currently only available in Pécs, but you can use the app anytime, anywhere with your family and friends. The application works the same way, but the alarm will not be received by the local authorities, except in Pécs. Your followers can still quickly call for help if you are in trouble. The application must be in “Live mode” when the alarm is raised to be received by the public surveillance centre’s dispatcher service.
Can a false alarm be canceled?
In Pécs, your alarm will be received by the public surveillance centre if you raise it in “Live mode”. Then, they will try to reach you over the phone. In case of a false alarm you can cancel it using the password you previously set in “Settings”, and it is worth informing your companions too that you are not in trouble.
What happens if I run out of mobile data?
Our application generates so little data traffic that it can send signals with reduced network traffic too, but an internet connection must be available.
Who can see my position?
Your position will be visible to your followers to whom you have enabled it. You can switch your visibility on and off in the “Followers” menu, by tapping one by one on the followers. In those cities where the application functions in accordance with the local authorities, the public surveillance centre’s dispatcher service sees your position too, but only when you raise an alarm. For this, the application has to be set to “Live mode”. Currently, only the city of Pécs has this system in place.
What phone do I need to use the application?
It works on both Android and iOS.
How can I trigger an alarm?
You can trigger an alert by swiping the slider to the right on the main screen, by pulling the earphones’ jack out of the socket in earphone mode, or by pressing the power button four times. The slider always works, but not all phone types support the two other methods. Be sure to check which methods work with your phone before using the app in live mode!
Do my followers need to install the app?
Yes, everyone needs to have the app installed, who you want to be able to follow you on their phone. Having installed the app, they must register and have to get in contact with you within the application, to be able to follow you.
How much does it cost to use the app?
It is, and will remain free to use.

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